1St Class Relocation
★ 1.6· 16 reviews · Beltsville, MD
⚠ Not currently active
- USDOT number
- 1806437 ↗
- MC number
- MC656638 ↗
- Phone
- (240) 264-8300
- Fleet
- 2 trucks · 8 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 1210 CONWAY RD, Beltsville, MD 20705
- In the registry since
- 2008 · 18 years
- FMCSA registration updated
- Nov 2012
MoversSelf Storage
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (12 dated reviews)
1★
2010
2
1★
2011
1
2.1★
2012
9
5★
4★
3★
2★
1★
Rating breakdown
1.6
16 reviews total
5
1
4
1
3
1
2
1
1
8
Star-by-star breakdown above is based on the 12 reviews we've captured the full text of so far — out of 16 total reviews across Google & Yelp.
Customer reviews (16)
Yelp
We were very disappointed with this moving company. For starters, the company ended up charging us $600 more than the quoted price/estimate. The movers were also extremely unprofessional. They tracked mud in the house, left terrible scratches on the hardwood floors resulting in our rental deposit be...
Yelp
We moved our two-bedroom condo. Iris was very helpful and friendly on the phone and followed up just as promised. The movers worked hard, treated our things carefully and were friendly to work with.However, after going over our furniture and other larger items ahead of time in order to get an accu...
Yelp
I scheduled my move well in advance of hurricane Sandy. But the movers arrived on Monday undaunted by the task. They took great care in wrapping and protecting my goods. Need a mover...call Starlight!!!Thanks Starlight!!
Yelp
I moved 2 weeks ago and my move with Starlight was fine. I did end up paying a little more than what I was quoted but that was for the overage in time; no schemes or gimmicks. The workers worked as quickly as they could and made sure my items were wrapped securely, to avoid nicks and damage. I al...
Yelp
I've read the comments from Starlight and decided they're not the company I will hire to complete my upcoming move. These customers had legitimate complaints A YEAR or MORE AGO, yet the company in its lame attempt to improve its rating score, does the opposite by transferring blame or chastising th...
Yelp
This company is dishonest. They make excuses for everything, including why their reviews with the BBB and other customers are so bad. Their record with the BBB proves it. My experience:1) They arrived late2) They left my house with truck only half loaded so they could load another customer's propert...
We read this company's 9 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2012
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2012
“Many personal items in boxes were lost, stolen, or did not arrive.” 1★ · Yelp · May 2012 · Mike H. · See this company on Yelp →
“Lost and damaged furniture.” 1★ · Yelp · Jan 2012 · Mike H. · See this company on Yelp →
“Misplaced items on the day of moving, and many items did not arrive, including large pieces of furniture. Most breakable items were broken.” 1★ · Yelp · Nov 2011 · Mike H. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2012
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2012
“the company ended up charging us $600 more than the quoted price/estimate.” 1★ · Yelp · Nov 2012 · Caroline C. · See this company on Yelp →
“We ended up paying more than twice the amount of the estimate” 2★ · Yelp · Nov 2012 · Virginia H. · See this company on Yelp →
“The price they charged wound up being much higher than the quoted price” 1★ · Yelp · Mar 2010 · Jack F. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2012
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2012
“They rescheduled the delivery date 3 times on me, twice I took off from work and waited and when no one showed up” 1★ · Yelp · Feb 2012 · K K. · See this company on Yelp →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2012
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 9 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
Write a review
Log in to write a review →Profile views
Daily visits to this profile over the last 30 days (5 total)
Sep 6
Oct 5
