Guardian Moving And Storage Co INC

★★★★★★★★★★ Google

Had a very positive experience on customer service side of this company, Guardian Moving & Storage Co, Inc. when trying to schedule delivery dates. As a military family moving from overseas back to the D.C. area, we had a tight timeline and the original company that was assigned our job could not me...

Christy Brooks · Jul 2026

★★★★★★★★★★ Google

Initial sales guy Matt told me my belongings would be delivered in 4-6 days. I had specifically told him about a bad experience my brother had waiting for a month for his belongings & how with my spine problems I can't sleep on the floor for weeks. He assured me it wouldn't be long. Cross country mo...

Kris Hines · Jan 2026

★★★★★★★★★★ Google

ZERO STARS!!!!!! DO NOT BOOK WITH THEM! They charged me an extra $900 at pickup even though they had photos and detailed inventory. My items took WEEKS to arrive and they gave no updates! I called for two weeks before getting ahold of someone. Nikki, Joe, and Roselyn ignored my calls for NINE DAYS!...

Briyana Mitchell · Sep 2025

★★★★★★★★★★ Google

If I could give a negative number of stars I would. This company teams with local third party movers to complete jobs. They showed up with a uhaul, were entirely unprofessional, several hours late and showed no regard for our furniture/items. Most things arrived damaged or completely broken and some...

Lauren Sakiyama · Sep 2025

★★★★★★★★★★ Google

no show, no answer, no employees at door. seems suspect and I wouldn't attempt again.

Anthony Liberto · Sep 2023

★★★★★★★★★★ Google

I would give negative stars if I could. Do not use this company! This company packed my property in 2018 and stored it for four years. This is by far the worst moving and storage company I experienced in 20 years of active military service and six moves that totaled 14 separate shipments from differ...

JACOB JOHNSON · Sep 2022

★★★★★★★★★★ Google

Guardian moving and storage had my household goods in storage for three years. I received my couch back in an advanced condition of dry rot. I filed a claim which was denied saying that the dry rot was due to human contact. DO NOT TRUST THIS COMPANY. MILITARY MEMBERS BEWARE!

Charles C · Sep 2022

★★★★★★★★★★ Google

My furniture was not well taken care off and the boxes came out of the vault full of dust. My household goods was in storage for only 1 1/2 month then the movers wasn’t professional at all

Jamaine Hawkins · Sep 2021

★★★★★★★★★★ Google

DoD needs to revoke contracts to this company. They don’t follow their own standards. Their note says customer will be provided an AM or PM time frame, none was provided. Staff has no information an does not follow up. Staff pushes customers to ‘quality control’ who falsely poses as DoD representati...

Dan C · Sep 2020

★★★★★★★★★★ Google

Fantastic crew; professional, speedy, friendly, and efficient. A+ for communication! Would recommend this company. One of the better ones that I have had. Excellent Job.

Mike Tollison · Sep 2019

★★★★★★★★★★ Google

They did a good job moving us. We could have been more prepared when they arrived, but despite our clutter, they packed everything quickly and safely and moved it with a lot of care. Seemed very honest! We even had to change the date of the move, and they were easy to contact by phone and reschedule...

Sadie · Sep 2019

★★★★★★★★★★ Google

Guardian managed our move and did a great job. We were assigned a team from St James and they were great! Efforts from both teams had made this the best moving experience yet.

Dawn Call · Sep 2019

★★★★★★★★★★ Google

Sadly, I would give this moving company 0 stars if I could. This was my first military move and my husband facilitated it for me as I was away for training. Communication prior to moving day wasn't too bad, but the day of the movers were several hours late. When I called to find out where they were...

Ashlee Brooke McKeon · Sep 2019