Masterpro Disaster Recovery LLC

★★★★★★★★★★ Google

Amazing movers. Everything wrapped, photos taken and moving back in all my furniture to include all the other items were put back in place. Everything! They moved me in and out twice because my floor was not properly done the first time by another company. That other floor company redid my floor and...

Patricia Freed · Sep 2024

★★★★★★★★★★ Google

Ivan and team did an excellent job. They were timely, responsible and went above and beyond to resolve my issues, both before and after completion of the job. If I ever have another problem, I'd definitely use them again.

David Hoenig · Sep 2023

★★★★★★★★★★ Google

Ivan and his team were awesome. Professional hardworking and stayed in communication with me through the whole process. I really appreciate the great work they did and will be recommending them to others

yve Q · Sep 2022

★★★★★★★★★★ Google

The MasterPro was not only punctual but also professional. For the past year or so Management has made them our 'go to' in water remediation. We have found Ivan, the Operations Manager to be professional & willing to provide last minute assistance: Ivan is always a joy to work with. I highly recomme...

Soncee L · Sep 2022

★★★★★★★★★★ Google

I appreciated Masterpro as a trusted advisor during this unexpected mold remediation job. They did a great job at sharing information, cleaning up, and keeping the mold exposure contained in the basement. I also appreciated that they did not jump on providing a quote for presumed work, and instead t...

Valerio Zanini · Sep 2021

★★★★★★★★★★ Google

After two days of water pouring into my utility room from a leak in the ceiling, from the unit above, the Master Pro Disaster Recovery team arrived & went to work. They assessed the extent of the water damage and installed blower/dehumidifiers to dry up the excess water and moisture. They worked qui...

Jeanette Jenkins · Sep 2021

★★★★★★★★★★ Google

MasterPro are excellent! Prompt, hard working and courteous even when owners are under extreme duress. I wish I did not have to call them but they are always there to help me out! Thank you! Therese Fergo, Property Manager and Realtor

T. Fergo · Sep 2021

★★★★★★★★★★ Google

I had a service line that backed up after the dishwasher ran a whole cycle before I noticed. MasterPro responded immediately to my call and had a team there within the hour. I am so impressed with their knowledge, professionalism, patience and competence. It was a stressful time and they sincerely a...

G M · Sep 2021

★★★★★★★★★★ Google

Thank you for coming to Houston! We are grateful that our insurance company sent Ivan, crew chief Caitlin, and their meticulous team as the water mitigation specialists to clean up and dry out our home after multiple pipes burst during the February 2021 freeze. They did a fantastic job! They were ex...

Heidi Parker · Sep 2021

★★★★★★★★★★ Google

So pleased that Ivan and his crew traveled to Houston to assist with the aftermath of the February 2021 major extensive freeze. We feel blessed to be MasterPro’s first Texas customer. I was so impressed by the professionalism of the entire crew. They were efficient and timely. Their knowledge of wha...

J Pea · Sep 2021

★★★★★★★★★★ Google

MasterPro Disaster Recovery LLC is a very professional, knowledgeable, quality service! They are extremely organized, detailed, and responsible working on their projects, photos, and reports whether for yourself or your insurance company! I absolutely loved the crew and Ivan, They are the ABSOLUTE B...

Alicia Harripaul · Sep 2021

★★★★★★★★★★ Google

I highly recommend acquiring MasterPro's services. They have done 2 mold remediation (bathroom and crawlspace) for my home, and I am very satisfied with the results. Ivan and his crew are very professional. Their rate/pricing is also on point. I have had other quotes with other mold remediation comp...

Chris Libang · Sep 2021

★★★★★★★★★★ Google

I highly recommend MasterPro. We have used them twice now. The first time for a mold remediation and now for a wet basement . They came out to my house on a Sunday night to address my wet basement . Ivan and his crew knew exactly what to do to address the water damage caused by my washing machine. T...

Luisa Jauregui · Sep 2021

★★★★★★★★★★ Google

It is rare that a company exceeds my expectations but Ivan and his excellent team were by far, the BEST company I have ever had the pleasure of working with. 100%! I had a leak in my basement with dirty water only a month after moving in. They came right away, explained everything, were quick AND th...

Pamela Wolf · Sep 2020

★★★★★★★★★★ Google

Last week, the Team from MasterPro finished the restoration of my condo which was flooded by a dishwasher from a higher floor. They had done the water mitigation back in April when it occurred. (The delay between procedures had nothing to do with them.) I had significant parts of my ceilings and wal...

Helen Epps · Sep 2020